Is Turkish Airlines Good?

Are you flying with Turkish Airlines in the coming days? Have you been constantly thinking, ‘Is Turkish Airlines good?’ If so, you have finally found the perfect resource that outlines everything you need. By the end of this manual, you will have the answer you’re looking for. 

Turkish Airlines is a global airline and has been in the aviation industry for many years. So, before you begin the trip, review this guidebook thoroughly. Get to know the safety ranking, the in-flight experiences, the ground experiences, and general details of the airline. Also, learn about the frequent flyer programme and its benefits. Keep scrolling.

Tap Into The History And General Overview Of Turkish Airlines

Turkish Airlines is the flag carrier of Turkey and began its aviation operations around 92 years ago. Currently, the air carrier flies to more than 350 destinations worldwide, spanning Europe, Africa, Oceania, Asia, North America, and South America. In the early days, the Turkish Airlines Fleet had only 5 aircraft, which has now grown to more than 400 aircrafts. 

Turkish Airlines is a member of the Star Alliance and is headquartered at Ataturk Airport in Istanbul. Additionally, the airline’s main hub is Istanbul Airport, a key transit point for passengers flying across Europe to other continents. Have a look at further information about Turkish Airlines: 

Name of the Airline	Turkish Airlines
IATA Code	TK
Head Office Address	Atatürk Airport, Yeşilköy, Istanbul, Turkey
Contact Number	080005 01565
Official Website	https://www.turkishairlines.com/

Is It Safe To Travel On Turkish Airlines? An Honest Explanation 

When travelers look for an airline to fly with, one of their greatest concerns is whether the air carrier is safe. That is why it was important to discuss the safety standards of Turkish Airlines, which will be crucial for your final decision. According to recent global safety rankings, Turkish Airlines is among the world’s safest airlines. The airlines place special focus on passenger safety and follow rigorous safety measures, ensuring that all aircraft comply with international aviation standards. 

While Turkish Airlines had experienced notable crashes in the past, it has not come under the spotlight for any major incident in recent years. Considering the number of flights it operates daily, covering many domestic and international destinations, the airline has a very low incident rate. The airline now has advanced technology and constantly trains its pilots, cabin crew, and ground crew, which is why it performs so well. 

Turkish Airlines Cabin Classes- In-flight Offerings And Traveler Experience 

Here is a complete overview of the in-flight service and amenities passengers will receive in economy and business classes of Turkish Airlines. From seating comfort to legroom, onboard meals, and in-flight entertainment, passengers will learn about the offerings in different travel classes, helping them form their own review. So, keep reading.

Cabin Classes/ Amenities	Business Class	Economy Class
Seating and Legroom	The business class of Turkish Airlines offers lie-flat seats, which are almost 193 cm in length. The seats have privacy screens between them, making the individual’s travel experience more comfortable. Passengers will receive personal reading lamps, power outlets, headrests, and more in their seats.	The economy class of Turkish Airlines offers relaxing seats with legroom extending 79 cm. The seats can also recline 15 cm. The armrests of the seats are moveable, which makes the middle seats into comfortable beds, making it convenient for long-haul flights. The economy coach also has USB charging ports, located under every seat.
In-flight Meals	Turkish Airlines offers delicious Turkish cuisine to business-class passengers, giving them a taste of local delicacies.The in-flight dining of Turkish Airlines is award-winning and is specially prepared by Turkish Do&Co.	Just like business class, the economy class of Turkish Airlines offers the finest Turkish cuisine, made from fresh ingredients.Along with the main dish, travelers can also enjoy sandwiches, cakes, and hot and cold beverages.
Onboard Entertainment	Travelers flying in Turkish Airlines business class will get a 15-18 inches touchscreen system in their seats. Passengers will be able to watch a variety of movies, dramas, TV shows, and more. The business class on transoceanic flights offers Denon headphones with noise cancellation.	Each seat in economy class comes with a personal touchscreen that will be 11-13 inches. Travelers can enjoy a variety of things onboard, including music, movies, games, and news. You will be provided with headphones. Also, one can enjoy entertainment via Bluetooth.
Baggage Allowance	Business class passengers are allowed two cabin bags for free, each weighing 8 kg, and one personal item weighing 4 kg. On flights that follow the weight concept, passengers can bring multiple checked bags, with a total weight not exceeding 30 kgs. Each bag should be under 158 cm. On flights that follow the piece concept, travelers can carry 2 checked bags, each weighing 32 kg.	Economy class passengers can bring one piece of cabin baggage, which must measure 55 × 40 × 23 cm.Travellers are allowed one personal item, which must not exceed 4kg weight.If your flight has a weight concept, you can carry several check bags. The total weight of all bags must not exceed 29 kg. On piece concept flights, travellers can bring two bags, each weighing 23 kgs.
Amenity Kits	Turkish Airlines, in collaboration with Lanvin Parfums, offers a luxurious travel kit. The kit will have hand cream, lip balm, eye mask, earplugs, and many other premium products.	Passengers flying in economy class to an international destination will get a travel set. It will have sleeping masks, toothbrushes, toothpaste, and earplugs.

Turkish Airlines And The Airport Experience Offered

After talking about the in-flight experiences, it is time to speak about the airport experiences you will get while flying on Turkish Airlines. The airline is well-known for offering an extraordinary airport transit to passengers, especially at its hub, Istanbul Airport. Have a closer look at what you will experience on the ground with the airline.

• Check-in and Screening- Passengers flying in economy class may face longer queues at the airport, but the process is generally not complicated. On the other hand, travelers flying in business class will enjoy early check-in and priority screening, making it smooth to head to the boarding areas. 

• Flight Boarding- The boarding facility of Turkish Airlines is usually well-organized. Some eligible passengers can board the plane before others. The boarding areas can be busy, depending on the size and traffic of the airport.

• Turkish Airlines Lounge- Turkish Airlines has a lounge for business class. The waiting room is known for the best services, which include comfortable seating areas, a buffet, WiFi, work spaces, children’s play areas, and more.

Miles And Smiles: Turkish Airlines Loyalty Programme

Turkish Airlines also offers a frequent flyer program, Miles and Smiles, for passengers. With this, the air carrier rewards its regular flyers, who are also eligible for many benefits. To take advantage of the Miles and Smiles, one must be flying with Turkish Airlines or one of its partner airlines. On top of that, one can also stay in airline-partnered hotels or rent a car. Here are the key advantages: 

• Passengers can upgrade their cabin class from economy to business. 
• Loyalty programme travelers are also eligible for priority check-in and boarding.
• With miles and smiles, one can carry extra luggage during the journey. 
• Travelers will be eligible to enter the premium lounges of Turkish Airlines.
• One can book flight tickets for free using award tickets.

How Well Does Turkish Airlines Perform In Customer Service? 

Even though it is one of the best airlines globally and offers impeccable in-flight facilities, Turkish Airlines has mixed reviews for its customer service. According to many passengers, the cabin crew welcomes travellers on board happily. Also, the ground staff regularly assists them with check-in and other flight formalities. That said, many travelers have complained about slow support for major issues, including missing luggage, refund claims, and more. Many passengers have complained about delays in follow-ups, a lack of communication from officials, and long waits for proper guidance. 

While there is less feedback on the onboard experience, Turkish Airlines often receives low customer service ratings. It means that most passengers were less satisfied with the time and attention given to their complaints. 

Is Turkish Airlines Worth The Price? 

Yes, Turkish Airlines is definitely worth the price, as it offers several facilities at competitive fares. Both the economy and business classes of Turkish Airlines offer free meals, free checked bags, and other services that might not be available on other airlines.  The airline also offers travel kits, which are not offered by other competitor airlines. Turkish Airlines also has a wide network of routes from Istanbul, making it a better choice than other airlines. However, pricing and services can vary across different flight routes. 

Even after major factors, Turkish Airlines stands out from other airlines and is definitely worth the money. Passengers can also add on additional services, such as extra baggage, a personalized meal plan, seat selection, and more. But these services may require an additional fee. 

Is Turkish Airlines Good? A Final Verdict

Still wondering whether Turkish Airlines is a good option for your next journey? If so, here is the answer you need. While the airline has some drawbacks in customer service, it is still regarded as one of the safest and award-winning airlines in the aviation industry. With its range of onboard and ground experience, Turkish Airlines surpasses many other airlines that may not even have a large route network. 

In general, Turkish Airlines is definitely a good option for air travel. Passengers traveling long distances will benefit the most from the facilities of Turkish Airlines. So, be relaxed and prepare yourself for a hassle-free adventure.

Frequently Asked Questions