Turkish Airlines Nairobi Office in Kenya
Turkish Airlines Nairobi Office in Kenya, is a hub of information related to the air travel business of Turkish Airlines. When you visit the office, you will find Turkish staff ready to assist you with your travel-related queries. Turkish Flight Bookings, Cancellations, And Upgrades are handled by the office staff at the Nairobi office. All the information related to the flight schedule is available here. You can request the office staff to add extra services to your flight itinerary. Extra services include pet travel, minors traveling alone, infants traveling, special meals, and more. You will be notified of the successful changes made to your itinerary. Rest assured that all your flight-related queries will be resolved at the Turkish Airlines Office in Nairobi.
Know About Turkish Airlines Nairobi Office Address & Contact Details
The Turkish Airlines Nairobi office in Kenya is the sole location that serves as a central hub for providing all the airline and airport information to passengers. This place is equipped with professional staff who help travelers in solving their travel queries and doubts. You can check the location and contact number of this office below in the table, along with other important details. Moreover, you can also access the airline’s social media handles by clicking on the links mentioned below.
| Turkish Airlines Nairobi Office Address | International House, Mama Ngina St, Starehe, Kenya |
| Turkish Airlines Nairobi Office Contact Number | +254 20 2217888 |
| Working Hours | Every day between 14:00 and 22:00 |
| Official Website | www.turkishairlines.com |
| Email Address | basinortak@thy.com |
| Online Check In | www.turkishairlines.com/en-int/flights/manage-booking/ |
| Check Flight Status of Turkish Airlines | www.turkishairlines.com/en-int/flights/flight-status/ |
| Official Facebook | www.facebook.com/TurkishAirlines/ |
| twitter.com/TurkishAirlines | |
| Instagram Account | www.instagram.com/turkishairlines/ |
| Official YouTube | youtube.com/@TurkishAirlines |
Know About The Diverse Fleet Of Turkish Airlines
Turkish Airlines boasts a vast and diverse fleet featuring both Airbus and Boeing aircraft, with a total of 370 planes in service. The fleet includes modern aircraft equipped with the latest technology, ensuring a comfortable flying experience for the passengers. Their aircraft serve a number of destinations and help passengers move easily to their location. You can check the complete details about its fleet below.
| Aircraft | In service | Orders |
| Airbus A319-100 | 6 | — |
| Airbus A321neo | 53 | 163 |
| Airbus A321-200 | 66 | — |
| Airbus A330-200 | 13 | — |
| Airbus A330-300 | 36 | — |
| Airbus A320-200 | 16 | — |
| Airbus A350-900 | 24 | 66 |
| Airbus A350-1000 | — | 15 |
| Boeing 737-900ER | 15 | — |
| Boeing 737 MAX 9 | 5 | — |
| Boeing 737-800 | 94 | — |
| Boeing 737 MAX 8 | 24 | 21 |
| Boeing 787-9 | 23 | 7 |
| Boeing 777-300ER | 34 | — |
| Turkish Airlines Cargo fleet | ||
| Airbus A321P2F | 3 | — |
| Airbus A330-200F | 10 | — |
| Airbus A350F | — | 5 |
| Airbus A310-300F | 3 | — |
| Boeing 777F | 8 | 4 |
| Total | 379 | 281 |
Airport Details of Turkish Airlines Nairobi Office
Turkish Airlines makes all its international and domestic arrivals & departures from the Jomo Kenyatta International Airport. Passengers having their aviation from this airport should arrive there on time to complete their pre-boarding kiosks. Moreover, they can also seek help from the airline’s office staff available there to make their journey seamless. You can check out all the information about this airport below in the table.
| Airport Name | Jomo Kenyatta International Airport |
| Airport Code | NBO |
| Address | Embakasi, Nairobi, Kenya |
| Contact Number | +25420822111 |
Services Provided by Turkish Airlines Nairobi Office
Turkish Airlines’ Nairobi office offers an exceptional range of services to its passengers, including help with vacation packages, information about deals & discounts, airport lounge details, check-in methods, unaccompanied minor service, and many more. You can check detailed information about it below.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| In-Flight Meals | In-Flight Entertainment |
Information On Deals & Discounts
Do you know that your airline provides numerous deals and discounts on bookings? If not! Then don’t worry! The Turkish Airlines Nairobi office is here to help. They provide you with information about the airline’s ongoing discounts, promo codes, and deals so that you can start your journey under budget.
Travel Package Management
Passengers can also get help from the professionals available at this office to book their vacation packages as per their needs and wants. The office’s staff will provide you with the best travel package and make your reservations according to your preferences.
Bookings & Other Modifications
Upon stepping into the Turkish Airlines Nairobi office, passengers can make their flight bookings with a touch of professionalism. The office personnel will help you do so with ease. Moreover, you can also upgrade your seat, add amenities to it, cancel it, or reschedule it to another date as per your wish by asking the staff of this office.
Baggage Regulations
At the Turkish Airlines office in Nairobi, travelers can seek information about their airline’s baggage policies. The team of professionals available there will familiarise you with your airline’s baggage policies, carry-on rules, overweight bags, and other things as per your requirements.
Pet Travel Policies
Turkish Airlines has special guidelines to be followed by those who are carrying their furry friends with them on the flight. Under this policy, passengers have to book a space for their pets prior to their boarding day. You can seek more information about this by visiting your airline’s city office in Kenya. They will surely help you by providing all the information about the type of pet allowed on the flight, the charges, and the size of the container.
Turkish Airlines Nairobi Airport Office Map Location
Conclusion
This content mentioned here is related to the services and amenities you will find at the Turkish Airlines Office in Nairobi, Kenya. You can use this information when you try to reach the airline staff and seek assistance with your travel procedures. The office professionals will help you with flight bookings, check-ins, cancellations, baggage allowance, pet travel assistance, early boardings, airport navigation, airline information, and other things, ensuring that you have a safe aviation experience. Safe Travels!
Questionnaire!
The Turkish Airlines Nairobi office is located at International House, Mama Ngina St, Starehe, Kenya.
The Turkish Airlines Nairobi office provides a number of services to its passengers, including baggage information, fleet details, airline policies, airport layout, boarding procedure details, reservation kiosks, check-ins, and much more.
Yes, you can reschedule your flight to a new date upon visiting the Turkish Airlines Nairobi office.
Yes, the staff of the Turkish Airlines airport office will help you complete your flight check-in at the airport.
The contact number of the Turkish Airlines Nairobi office is +254 20 2217888.
Latest Pages